ghzy Privacy Policy

This Privacy Policy ("Policy") applies to all users and visitors of the ghzy platform. ghzy ("we", "our") is an online entertainment and betting platform serving the Bangladesh market. When you visit our website, create an account, or use any of our services, you are considered to have agreed to the terms of this Policy.

We treat your privacy with the highest importance. All your information is stored securely using SSL encryption technology. This Policy may be updated from time to time, and the version published on the website after any update will be considered the effective version. We recommend that you review this Policy regularly.

2.1 Information You Provide Directly

When you register on our platform or use our services, the information you provide yourself includes:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Bank account details or mobile wallet information (bKash, Nagad, Rocket, Upay)
• Documents required for identity verification (copy of national ID card or passport)
• Any other information you voluntarily provide

2.2 Automatically Collected Information

When you visit our website, the following information may be collected automatically:

• IP address and browser type
• Device information (operating system, screen resolution)
• Which pages you visited and how long you spent on them
• Information collected through cookies and similar tracking technologies
• Referral source (where you came from before reaching our website)

2.3 Transaction-Related Information

To ensure the security of your financial transactions and to prevent fraud, we maintain records of deposit and withdrawal history, payment method details, and gameplay activity. This information is used to protect your account and to improve the quality of our services.

3.1 Service Delivery & Operations

ghzy uses the information collected about you for the following purposes:

• Creating, managing, and verifying your account
• Processing and settling financial transactions
• Communicating with you and providing customer support
• Maintaining the security and integrity of the platform
• Meeting applicable legal obligations

3.2 Service Improvement & Personalisation

We use your browsing and gameplay data to create an improved and personalised experience for you. This includes recommending games based on your preferences, showing relevant promotional offers, and enhancing platform performance. These activities are always carried out with respect for your privacy.

3.3 Legal Compliance & Security

We conduct necessary checks to prevent fraud and money laundering. The identity verification (KYC) process is essential to ensuring fair play to international standards. Information you provide during this process is kept under strict security and is not shared with any unauthorised third parties.

ghzy never sells or rents your personal data to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We use trusted third-party services for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and technical infrastructure management. Only the minimum information necessary for them to provide their services is shared with these partners, and they are bound by a confidentiality agreement with us.

4.2 Disclosure Required by Law

We may be required to disclose your information under a court order, a lawful request from a government or regulatory body, or applicable law. In such circumstances we will always follow due legal process and make every effort to protect your privacy to the extent possible.

4.3 Business Restructuring

If ghzy undergoes a merger, acquisition, or asset transfer, your personal data may form part of the transferred assets. In that case the new operating entity will be bound to comply with the terms of this Privacy Policy.

5.1 Use of Cookies

Cookies are small text files that our website stores on your device. ghzy uses the following types of cookies:

• Essential cookies: Required for the core functionality of the website, such as maintaining your login session.
• Functional cookies: To remember your preferences and settings.
• Analytics cookies: To understand website performance and usage patterns.

5.2 Cookie Controls

You can disable cookies at any time by changing your browser settings. However, disabling essential cookies may cause some key features of the website to stop working properly. Contact us for more information about cookies.

ghzy applies industry-standard security measures to protect your personal data. Our security framework includes:

• SSL/TLS encryption: All data exchanged between your browser and our servers is encrypted.
• Firewall & anti-intrusion systems: Active security layers to prevent unauthorised access.
• Regular security audits: Our systems are regularly tested by independent security experts.
• Restricted access: Only authorised personnel can access your sensitive information.
• Data backups: Your data is regularly backed up on secure servers.

While we make every effort to ensure maximum security, transmitting information over the internet is not entirely risk-free. We therefore advise you to always use a strong password and remain vigilant in protecting your own account.

We retain your personal data only for as long as necessary. When determining the retention period we consider the following factors:

• The period during which your account remains active
• Legal and regulatory requirements (financial records are generally required to be kept for a specified number of years)
• The need to resolve disputes or handle legal claims
• Fraud prevention and detection

Even after your account is closed, we may retain information required to meet legal obligations for a defined period. Once that period ends, the data is securely deleted or anonymised.

8.1 Right of Access

You may ask us at any time what personal data we hold about you. We will provide you with a copy of that information within a reasonable time.

8.2 Right to Rectification

If any information you have provided is incorrect or incomplete, you can contact us to have it corrected. We will update your information as quickly as possible.

8.3 Right to Erasure

In certain circumstances you may request that your personal data be deleted. However, it may not always be possible to fulfil this request fully where legal obligations or legitimate interests apply.

8.4 Right to Object to Processing

You may object at any time to your data being used for marketing purposes. Once we receive this request we will no longer send you promotional communications.

8.5 How to Exercise Your Rights

To exercise any of the rights described above, please contact our support team. We will verify your identity and process your request as quickly as possible.

ghzy strictly does not provide services to anyone under the age of 21. We do not knowingly collect personal data from minors. We verify age during registration, and anyone under 21 who attempts to create an account is denied access.

If we become aware that data belonging to a minor has been stored with us, we will immediately close that account and delete the associated data. If a parent or guardian suspects that their child has registered on our platform, please contact us immediately.

If you have any questions, comments, or concerns about this Privacy Policy, or if you wish to exercise any rights regarding your data, please contact us:

We aim to respond to your requests as quickly as possible. For privacy-related requests, additional information may be asked to verify your identity.